Terms & Conditions

Updated on 24th Nov 2022.

Get in contact with any questions

Overview

This website is operated by Cafe Pacifico. Throughout the site, the terms “we”, “us” and “our” refer to Cafe Pacifico. Cafe Pacifico offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions.

Any new features or tools which are added to the online store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – WHO WE ARE

  • Café Pacifico is a trading name of Laverlathe Limited, a company incorporated in England and Wales with company number 01406583.
  • Our registered address is 65-69 Shelton Street, London, WC2H 9HE, U.K
  • Our registered UK VAT number is 279 983 423.
  • This website (www.cafe-pacifico.com) is owned and operated by us.

SECTION 2 – GENERAL CONDITIONS

We reserve the right not to accept any order.

These terms and conditions of sale will apply to all orders placed. They do not affect your legal rights.

We reserve the right to change these terms and conditions at any time.  Any changes will take effect immediately on the date they are posted onto the site.

These terms and conditions and all transactions relating to this website are governed by and construed in accordance with the laws of England & Wales and any disputes will be subject to the non-exclusive jurisdiction of the English courts unless you live in Scotland in which case the relevant law will apply.

You may not transfer any of your rights or obligations under these terms and conditions to another person without our prior written consent. We can transfer all or any part of these terms and conditions to another organisation but your rights under these terms and conditions will not be affected. If these terms and conditions are terminated by either of us for any reason, neither of us will lose any rights which have already accrued.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – PRODUCTS OR SERVICES 

The images of the products are for illustrative purposes only. We have made every effort to display as accurately as possible the colours and images of our products that appear on the online store. We cannot guarantee that your monitor/phone’s display of any colour will be accurate. Your products may vary slightly from these images.

All products are offered subject to availability.

If a product is unavailable after an order has been placed, we will contact you to offer an alternative or a full refund.

We reserve the right to limit the quantities of any products or services that we offer. 

All descriptions of products are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. 

All product measurements are approximate only and the packaging of the products may vary from that shown in images on our website. 

You should always read the labels, warnings and instructions provided on or with the products before using them. This notice does not affect your legal rights.

SECTION 4 – AGE RESTRICTIONS

Certain products on our website are age restrictive.

In the UK, it is illegal for:

  • any person under the age of 18 to buy (or to attempt to buy) alcohol for themselves or for any other person under the age of 18.
  • an adult to buy (or to attempt to buy) alcohol for any person under the age of 18.

You may only purchase an alcoholic product from us if you are:

  • at least 18 years old.
  • not buying that product for any person or persons under the age of 18.

By placing an order to purchase such a product, you agree that it is lawful for you to do so. 

SECTION 5 – PRICES

All our prices are as shown on the online store and are inclusive of U.K VAT.

Our prices exclude any delivery charge. Any applicable delivery charges will be displayed at check-out. 

Prices for our products are subject to change without notice. We reserve the right to change prices, offers, products and their specifications at our discretion at any time. 

We accept payment by XXXXXXXXXXXXXX.

SECTION 6 – DELIVERY

Packaging and shipping costs will be displayed to you when placing your order. 

Currently, delivery is only available within the U.K. We do not offer delivery to the Channel Islands or any destination outside the UK. We are unable to ship to PO Box addresses.

Occasionally, deliveries can be affected by events outside of our control. When this happens, we will do our best to keep you informed of the delivery progress.

SECTION 7 – RETURNS AND REFUNDS

We will provide a full refund or replacement for any products that are faulty or damaged. We must be notified of any damaged or faulty products within 3 working days of receipt. This does not affect your statutory rights. 

As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau. Nothing in these terms and conditions will affect these legal rights.

When returning any faulty or damaged item to us, please ensure that the items are in their original condition. You must also include the proof of purchase / order confirmation when sending the items back to us.

We recommend using a registered / trackable service when sending items back to us and all posting receipts should be kept enabling you to make a claim with your chosen carrier for any damage / loss incurred, should you need to. 

Any returned orders must be sent to;

Cafe Pacifico (Order Returns)

5 Langley Street

London

WC2H 9JA

Upon receipt of the returned order, we will refund you by the same method in which you used to pay for your order. 

SECTION 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, postal address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. 

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (c) to submit false or misleading information; (d) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Cafe Pacifico, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 

SECTION 13 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 14 – CONTACT INFORMATION

Should you have any questions relating to these Terms & Conditions or any order related queries, please email us at shop@cafe-pacifico.com.